Privacy policy

Your privacy is important to us. This notice declares what information is gathered, how it is used and protected.

 

What information do we gather?

We gather information directly from you. For example, when you register with our website or place an order, you may provide personal information to us. This type of information may include: your name, e-mail address, shipping address, phone number, payment information or other information.

 

How do we use your information?

The information collected is used in one of the following ways:

To fill the order;

To improve customer service;

To send you e-mails with special offers.

We do not share, exchange or sell your information to any third party.

 

How do we use cookies and similar technologies?

Cookies are small files sent from a website and stored on your hard drive by your browser when you are browsing. We use cookies to improve your access to our site or personalize your experience on the site. For example, when we use a cookie to identify you, you would not have to re-enter your login credentials at every visit.

Most browsers allow users to modify cookie settings. You can delete, enable or disable cookies based on your preference. Please note if you choose not to accept cookies, you may not be able to utilize the functionality of this site to its fullest potential.

Our website may provide links to other sites for convenience. Since we are not responsible or liable for their privacy practices, we recommend you check their privacy statements before providing them with personal information.

 

Data sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

 

Messaging terms and conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@vitalitown.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.